Reviews

April 23, 2021

2022-03-28 | 18:44:09

"On April 21, 2021, Mike at The Outdoorsman installed a DEMCO Air Force One (with Wireless Coachlink option) braking system on my Jeep Wrangler and 41-foot Dynamax motorhome (with air brake system). I live in Paso Robles and although there is an authorized DEMCO installer where I live (Sky River RV), I have had such poor experiences with their overpriced service department and poor quality workmanship that I decided to make an appointment at The Outdoorsman in Fresno, which is a 2-hour drive from me. The Outdoorsman is also an authorized DEMCO dealer but a key difference is they have great reviews on Yelp compared to the previously mentioned Sky River RV in Paso Robles. I made an appointment 2 weeks in advance and Mike was ready for me when I arrived on the day of my appointment. When I made the appointment, Mike quoted me a $ range for the installation which I thought was completely fair. I arrived at 8:30AM and they started on the Jeep right away. Mike did have to go get a different part that I needed for my Dynamax air brake line that did not come with my DEMCO braking system. It took all day for the install and normally Mike would have wanted the Motorhome and Jeep for two days to do the job. But he knew I lived 2 hours away and that I needed to get home the same day so he went out of his way to make sure he got me done the same day. In my experience, less than 1% of companies would go out of their way to take care of their customer the way Mike did for me. The Outdoorsman closes at 5pm, but Mike and his team stayed until almost 7pm to get my braking system installed. There was a sensor on the brake pedal actuator that was very finicky and Mike had to adjust it several times to make the Wireless Coachlink work properly, but he did. It was a 100 mile drive back home to Paso Robles and everything worked perfectly. It is important to know that even after staying nearly 2 hours past their 5pm closing time to finish the install and troubleshoot the Wireless Coachlink issue, Mike still only charged me the lower price of the $ range he initially quoted me. I really can’t think of ANY other company that has done that - especially in this environment where every RV shop is charging 150% because they can get away with it. I highly recommend Mike and his team for any tow bar, braking system, or hitch installation work if you want to get it done with high-quality and a very fair price."
March 30, 2021

2022-03-28 | 18:44:18

"Mike was awesome in getting parts quickly and best part was that everything was on scheduled!"
March 5, 2021

2022-03-28 | 18:44:25

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March 3, 2021

2022-03-28 | 18:44:32

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February 10, 2021

2022-03-28 | 18:44:38

"Great service!!! My catalytic converter was almost stolen and they made a whole lot of cuts into it! The outdoorsman welded back the cuts and only for 30 dollars!! Very good work and very satisfied! Highly recommend!!"