Reviews

November 9, 2021

2022-03-28 | 18:43:32

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October 12, 2021

2022-03-28 | 18:43:40

"I've been coming here for years and the quality is always the same excellent!"
September 1, 2021

2022-03-28 | 18:43:47

"Very reasonable pricing. From the moment we arrived they told us what needed to be done and gave us an accurate estimate they also told us if there were any other issues they would call us. We received the call sooner than expected that our boat trailer was ready to be picked up and the customer service was beyond what one would expect in the Fresno heat, these guys sure know what they are doing! Thanks again"
May 1, 2021

2022-03-28 | 18:43:57

"The shop was very busy. But took my trailer repair in, and completed it before the estimated time. The mechanics were polite and easy to speak with. I am throughly impressed with my experience. This is my go to trailer shop from here on out."
April 23, 2021

2022-03-28 | 18:44:09

"On April 21, 2021, Mike at The Outdoorsman installed a DEMCO Air Force One (with Wireless Coachlink option) braking system on my Jeep Wrangler and 41-foot Dynamax motorhome (with air brake system). I live in Paso Robles and although there is an authorized DEMCO installer where I live (Sky River RV), I have had such poor experiences with their overpriced service department and poor quality workmanship that I decided to make an appointment at The Outdoorsman in Fresno, which is a 2-hour drive from me. The Outdoorsman is also an authorized DEMCO dealer but a key difference is they have great reviews on Yelp compared to the previously mentioned Sky River RV in Paso Robles. I made an appointment 2 weeks in advance and Mike was ready for me when I arrived on the day of my appointment. When I made the appointment, Mike quoted me a $ range for the installation which I thought was completely fair. I arrived at 8:30AM and they started on the Jeep right away. Mike did have to go get a different part that I needed for my Dynamax air brake line that did not come with my DEMCO braking system. It took all day for the install and normally Mike would have wanted the Motorhome and Jeep for two days to do the job. But he knew I lived 2 hours away and that I needed to get home the same day so he went out of his way to make sure he got me done the same day. In my experience, less than 1% of companies would go out of their way to take care of their customer the way Mike did for me. The Outdoorsman closes at 5pm, but Mike and his team stayed until almost 7pm to get my braking system installed. There was a sensor on the brake pedal actuator that was very finicky and Mike had to adjust it several times to make the Wireless Coachlink work properly, but he did. It was a 100 mile drive back home to Paso Robles and everything worked perfectly. It is important to know that even after staying nearly 2 hours past their 5pm closing time to finish the install and troubleshoot the Wireless Coachlink issue, Mike still only charged me the lower price of the $ range he initially quoted me. I really can’t think of ANY other company that has done that - especially in this environment where every RV shop is charging 150% because they can get away with it. I highly recommend Mike and his team for any tow bar, braking system, or hitch installation work if you want to get it done with high-quality and a very fair price."